Takedown Renovations ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website and app, how we use it, and the choices you have. By using our website or app, you agree to the practices described here.

1. Information We Collect

When you use our website or app or request an estimate, we may collect personal information such as your name, email address, phone number, and project address. We also collect non-personal information such as browser type, IP address, and pages visited through standard web analytics.

2. How We Use Your Information

We use the information you provide to:

• Respond to your inquiries and provide project estimates
• Schedule consultations or installations
• Send you relevant communications about your project
• Improve our website, app, and services

We do not sell, rent, or trade your personal information to third parties.

3. Cookies and Tracking

Our website and app may use cookies and similar technologies to enhance your browsing experience and remember your preferences. You can disable cookies through your browser settings, though some features may not function as intended.

4. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Services

We may use third-party services (such as email delivery, payments, or analytics tools) that may have access to certain information as necessary to perform their functions. These providers are contractually obligated to keep your information confidential and use it only for the purpose of providing services to us.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you would like your information removed, please contact us.

7. Your Rights

You have the right to request access to, correction of, or deletion of your personal information that we hold. To make such a request, please reach out to us directly.

8. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review this page periodically for any changes. Continued use of our website or app after updates are posted constitutes your acceptance of the revised policy.

10. Contact

If you have any questions or concerns about this Privacy Policy, the easiest way to reach us is through the app — use the "Request a Callback" feature and we'll get back to you. You can also email us at support@takedownrenovations.com.